Auto / phishingMailPhone
Fake vehicle warranty letters and calls
Last updated
Also known as: factory warranty VIN letter, car warranty robocall
What it looks like
Mail urgently asking you to call to verify VIN and mileage to ‘maintain factory warranty,’ sometimes with fake ‘Official Business’ barcodes and no clear company name; or calls claiming a warranty request was made and pushing a new policy.
Who it targets
Vehicle owners.
Red flags
- No business name or return address
- Urgency about factory warranty expiration
- Caller refuses to say how they got your info or where they are located
- Pressure for VIN, mileage, and payment
What to do if you clicked, paid, or replied
- Do not call numbers on unsolicited warranty letters
- Confirm any warranty only with your dealer or manufacturer using known contacts
- Report to BBB Scam Tracker and FTC
Still circulating?
BBB Scam Tracker report ID 1273602 (April 29, 2026); similar phone warranty pitches also reported on BBB.
Primary source: BBB Scam Tracker · 2026-04-29
Related sources
Educational summary only. Verify details on the source page. Report fraud at ReportFraud.ftc.gov or ic3.gov.